How do I access my external hard drive when the drivers won’t install?

April 21, 2014 at 12:37AM:

My external hard disk (1 TB) is not detected on my laptop but works in every other laptop.

In devices & printers, it’s showing with yellow exclamation in properties. It displays the following:

“The drivers for this device are not installed. (Code 28)”

Access is denied. I tried almost every thing but with out success. Please help me!

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