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Deutsche Telekom is replacing phone menus with AI agents, its AI chief says

Deutsche Telekom is replacing the automated phone menus on its customer service lines with AI agents, chief AI officer Kartik Sheth said. The share of customer interactions that never reach a human grows by one or two percentage points every month, he said. Sheth spoke on Thursday at HumanX in Amsterdam with Business Insider senior […] This story continues at The Next Web https://ift.tt/DXrpbeG Read full article: The Next Web
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A study of 47 million inspections says old EVs hold up better

Electric cars above 120,000 miles failed Britain’s MOT roadworthiness test 32% less often than petrol and diesel equivalents, in a study of 47.4 million inspections by the British Vehicle Rental and Leasing Association. The advantage reverses at low mileage, and the test does not examine the battery at all. Electric cars above 120,000 miles fail […] This story continues at The Next Web https://ift.tt/LfZFgpi Read full article: The Next Web
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The fastest-adopted model on Vercel this year cannot write a word

We have lightning in a bottle, and yet it is not useful. Diogo Almeida helped build ChatGPT. He worked on the instruction-following research behind it at OpenAI, and the four years since have left him disappointed by what it became, as he told TechCrunch last week. His answer is a model that cannot write a […] This story continues at The Next Web https://ift.tt/vZA6lxy Read full article: The Next Web
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Hyundai’s answer to the EV slowdown is building tens of thousands of robotaxis

Hyundai will build tens of thousands of Ioniq 5 robotaxis for Waymo at its plant in Georgia, chief executive Jose Munoz said, calling robotaxis the biggest new opportunity inside a slowing electric market. In Europe the only type approval route that works across the whole union for a fully automated car is capped at 1,500 […] This story continues at The Next Web https://ift.tt/3n5WuMx Read full article: The Next Web
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Amodei wrote that coordinating on pace would need an antitrust waiver. Altman said OpenAI would not wait for one. Both lines are now in a lawsuit.

Four consumers filed a class action in the Northern District of California on 18 September, naming Anthropic, OpenAI, SpaceXAI and Google. Buist v. Anthropic PBC alleges a horizontal agreement to slow the rate at which the four improve competing products, contrary to section 1 of the Sherman Act. Bloomberg Law reported the filing. It seeks treble damages […] This story continues at The Next Web https://ift.tt/UpnsyD6 Read full article: The Next Web
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Porsche has built a battery cell whose cathode is entirely recycled from its own old packs

Porsche and the Aachen recycler cylib have produced pilot battery cells in which 100% of the cathode active material, the lithium, nickel, cobalt and manganese, came from Porsche’s own end-of-life packs. The EU Batteries Regulation will require only 6% recycled lithium and 6% recycled nickel in a new battery from August 2031. Porsche and the […] This story continues at The Next Web https://ift.tt/z4hdOmg Read full article: The Next Web
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AI kill switches may need to be mandatory, Anthropic’s Jack Clark tells BBC

Jack Clark says lawmakers may need to make AI “kill switches” mandatory. Clark is a co-founder of Anthropic and its head of policy. He told the BBC that outside parties should perhaps be able to check those switches too, in an interview published on 14 September. Economics editor Faisal Islam asked whether Anthropic could pull […] This story continues at The Next Web https://ift.tt/z0U7Vxe Read full article: The Next Web
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Apple releases iOS 27 and Siri AI, but you’ll have to join a waitlist

Apple has released iOS 27, and with it the first public version of Siri AI, its rebuilt voice assistant. The Siri AI beta started rolling out in English on 14 September. It arrived alongside iPadOS 27, macOS 27, watchOS 27, visionOS 27, and tvOS 27. Apple first showed the software at WWDC in June. Craig […] This story continues at The Next Web https://ift.tt/6ap1CiA Read full article: The Next Web
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The detrimental cost of scaling too fast

AI has crossed a decisive threshold in the enterprise. McKinsey’s 2026 global survey found that 44% of organizations now report scaling AI across the enterprise, up from 38% a year earlier, with the figure reaching 54% among companies generating at least $1 billion in annual revenue. The question facing technology leaders then is whether every […] This story continues at The Next Web https://ift.tt/aGJD9Zk Read full article: The Next Web
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Anthropic’s Dario Amodei says the AI industry must slow down

Dario Amodei has called on the AI industry to slow the pace at which it improves models, committing Anthropic to embedded third-party evaluators and asking Washington for an antitrust waiver so competitors can coordinate on safety. Much of what he describes has been binding on general-purpose models with systemic risk in the EU since August […] This story continues at The Next Web https://ift.tt/xk7oEKj Read full article: The Next Web
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ElevenLabs lists five services on the UK government’s GBP 14B cloud framework

Five ElevenLabs services are listed on the software lot of G-Cloud 15, the UK government’s cloud buying framework, according to the Digital Marketplace. They cover conversational agents, transcription, dubbing and text-to-speech. Three months ago the same government signed an agreement with the company that committed it to buying nothing. TNW reported in June that the […] This story continues at The Next Web https://ift.tt/8DHJ6xv Read full article: The Next Web
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